Your Data & Privacy

Privacy Policy – stop89 Online Casino & Betting Pakistan

This Privacy Policy explains exactly what personal data stop89 collects from Pakistani players, why we collect it, how it is used and protected, and what rights you have over your information.

Last updated: January 2026
Privacy at stop89 — Six Core Commitments

A quick overview of how stop89 approaches player data before you read the full policy below.

Your Data Is Never Sold

Stop89 does not sell, rent or trade your personal data to third-party advertisers or data brokers. Your information is used to operate the platform and keep your account secure — nothing else.

Only Necessary Data Collected

Stop89 collects the information genuinely needed to register your account, verify your identity, process PKR transactions and provide customer support. We don't collect data beyond what those purposes require.

Secure Storage and Transmission

All data transmitted between your device and the stop89 platform is encrypted using TLS. Account passwords are stored using one-way hashing. Payment data is handled by PCI-compliant payment processors and is never stored in full on the stop89 platform.

You Control Your Data

You have the right to access the personal data stop89 holds on you, request corrections to inaccurate data, and request deletion of your account and associated personal data subject to applicable legal retention requirements.

Marketing Opt-Out Available

If you have consented to receive promotional communications from stop89, you can withdraw that consent at any time through your account notification settings or by contacting support. Opting out of marketing does not affect your ability to use the platform.

Trusted Third Parties Only

Where stop89 shares data with third parties — such as payment processors handling your JazzCash, Easypaisa or bank transfer, or identity verification services — those parties are contractually required to handle your data securely and only for the stated purpose.

1 Introduction

This Privacy Policy describes how stop89 ("the platform", "we", "us") collects, processes, stores and protects the personal data of players who register and use the stop89 platform at stop89.app and through the stop89 mobile application.

By creating an account on stop89 you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described here. This policy should be read alongside the stop89 Terms and Conditions, which govern the overall relationship between you and the platform.

Privacy matters to us — not because it is a legal requirement, but because Pakistani players deserve to know exactly what happens to their information when they use an online gaming platform. This policy is written in plain language rather than dense legal text so that every player can actually understand it.

Scope of This Policy This policy covers data collected through the stop89 website, mobile app and all associated platform services. It does not cover third-party websites or services that may be linked from the platform.

2 Data We Collect

Stop89 collects personal data in three main ways: information you provide directly during registration and account use, data generated automatically by your use of the platform, and information received from third parties involved in operating the platform.

Information You Provide

  • Full legal name and date of birth (required for registration and age verification)
  • Mobile phone number and email address
  • Identity documents submitted during KYC verification — such as a CNIC or passport copy
  • Payment method details sufficient to process deposits and withdrawals in PKR (JazzCash number, Easypaisa number, bank account details or card details as applicable)
  • Correspondence with the stop89 customer support team
  • Preferences and settings you configure in your account

Data Generated by Platform Use

  • Login timestamps and session duration
  • IP address and approximate geographic location
  • Device type, operating system and browser used to access the platform
  • Games played, bets placed, deposit and withdrawal transaction history
  • Responsible gaming tool settings (deposit limits, session timers, self-exclusion status)
  • Bonus and promotion activity on your account

Data From Third Parties

  • Identity verification results from KYC service providers
  • Transaction confirmation data from payment processors (JazzCash, Easypaisa, Raast, banks)
  • Fraud and risk screening data from third-party security services
What We Don't Collect Stop89 does not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, health data, religious beliefs or biometric data beyond what appears on a standard identity document submitted for age/identity verification.

3 How We Use Your Data

The table below summarises the main purposes for which stop89 uses your personal data and explains the practical reason behind each use.

Purpose What This Means in Practice
Account Management Creating and maintaining your account, processing login requests, handling password resets and managing account settings.
Age & Identity Verification Confirming that you are 18 or older and that the account belongs to the person who registered it, in line with responsible gaming obligations.
Payment Processing Processing PKR deposits via JazzCash, Easypaisa, Raast and bank transfer, and sending withdrawals to your verified payment method.
Platform Provision Delivering casino games, live casino, fish games, sports betting and all other platform features, including tracking your balance and game history.
Fraud Prevention Detecting and preventing fraud, money laundering, bonus abuse and the creation of duplicate accounts.
Customer Support Responding to your queries, complaints and requests, and maintaining records of your support interactions.
Responsible Gaming Applying and monitoring the deposit limits, session timers and self-exclusion settings you configure in your account.
Marketing (with consent) Sending promotional emails, SMS or in-app notifications about bonuses, promotions, cricket and PSL betting offers — only where you have explicitly opted in.
Platform Improvement Analysing aggregated, anonymised usage data to improve the platform, identify popular game categories and fix usability issues.

4 Legal Basis for Processing

Stop89 processes your personal data on the following legal bases depending on the purpose:

  • Contract performance: Processing necessary to create and operate your account, process payments and deliver the platform services you have signed up for.
  • Legal obligation: Processing required to comply with anti-money laundering (AML) requirements, identity verification obligations and fraud prevention.
  • Legitimate interest: Processing for fraud detection, platform security and improving platform performance, where our interest does not override your privacy rights.
  • Consent: Processing for marketing communications, which you can withdraw at any time through your account settings.
Withdrawing Consent Where processing is based on your consent — primarily for marketing communications — you can withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing that occurred before you withdrew your consent.

5 Sharing Your Data With Third Parties

Stop89 shares personal data with third parties only where necessary to operate the platform and provide services to you. We do not sell your data or share it for third-party advertising purposes.

Categories of Third Parties

  • Payment processors: JazzCash, Easypaisa, Raast, banks and card processors receive the payment information necessary to execute your deposits and withdrawals in PKR.
  • Identity verification providers: Third-party KYC services receive copies of identity documents you submit for age and identity verification. These providers are contractually bound to process the data only for verification purposes.
  • Game content providers: Studios such as Pragmatic Play and Evolution receive session identifiers necessary to deliver games. They do not receive your full personal profile.
  • Fraud and security services: Third-party fraud screening tools may process your IP address, device information and transaction patterns to detect suspicious activity.
  • Customer support tools: Support platforms used by the stop89 team may store records of your support interactions.
  • Legal and regulatory requirements: Where required by applicable law or a lawful request from authorities, stop89 may be required to disclose personal data.

All third parties processing personal data on behalf of stop89 are subject to data processing agreements requiring them to handle your data securely and to use it only for the purposes for which it was shared.

6 Payment Data and Financial Information

Stop89 takes the handling of financial data seriously. When you make a deposit via JazzCash, Easypaisa, Raast or bank transfer, the transaction is processed through the respective payment provider's own secure systems. Stop89 does not store your full JazzCash PIN, Easypaisa password, card CVV or full bank account credentials on the platform.

What stop89 does retain is sufficient information to identify the payment method associated with your account for the purpose of processing withdrawals back to that method — for example, the last four digits of a card or the mobile number associated with a JazzCash account. This is necessary to ensure withdrawals go to the correct verified method.

No Full Card or PIN Storage Full payment credentials — card numbers, PINs, online banking passwords — are never stored on the stop89 platform. Payment authentication happens on the payment provider's own secure infrastructure.

7 Cookies and Tracking Technologies

Stop89 uses cookies and similar tracking technologies on its website and in its mobile app. Cookies are small files stored on your device that help the platform function correctly and analyse how it is used.

Types of Cookies Used

  • Essential cookies: Required for core platform functions — keeping you logged in during a session, maintaining your game state, processing transactions. These cannot be disabled without breaking platform functionality.
  • Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited, how long sessions last, which game categories are most popular. This helps stop89 improve the platform experience.
  • Preference cookies: Remember your platform settings such as language preference and notification opt-in status.
  • Security cookies: Used by fraud detection systems to identify unusual patterns in session behaviour.

You can manage cookie settings through your browser. Disabling essential cookies will affect your ability to use the platform. Analytics and preference cookies can be disabled without impacting core functionality, though some personalisation features may not work as expected.

8 Data Retention

Stop89 retains your personal data for as long as necessary to provide the platform services you have signed up for, or as required by applicable legal and compliance obligations.

  • Active accounts: Personal data is retained for the duration of your account's active status.
  • Closed accounts: Following account closure, financial transaction records and identity verification documents are retained for a minimum period required under anti-money laundering regulations. This is typically five to seven years from the date of the last transaction.
  • Support records: Customer support interaction records are retained for a period sufficient to handle follow-up queries and disputes.
  • Marketing data: Where consent has been withdrawn, your contact details are removed from marketing lists within a reasonable period. A record of the opt-out is retained to prevent accidental re-addition.
Legal Retention Requirements Even if you request deletion of your account and personal data, stop89 may be required to retain certain transaction and identity verification records for the legally mandated minimum period. We will inform you of this at the time of your deletion request.

9 Security Measures

Stop89 implements technical and organisational security measures designed to protect your personal data from unauthorised access, disclosure, alteration or destruction. These measures include:

  • TLS (Transport Layer Security) encryption for all data transmitted between your device and the platform
  • One-way password hashing — your account password is never stored in plain text
  • Access controls restricting staff access to personal data on a need-to-know basis
  • Regular security reviews and vulnerability assessments of the platform infrastructure
  • Two-factor authentication options for account login
  • Automated fraud detection systems monitoring for unusual account activity

While stop89 takes extensive steps to secure your data, no online platform can guarantee complete security against all possible threats. Players are encouraged to use a strong, unique password for their stop89 account and to enable two-factor authentication where available.

If You Suspect Unauthorised Access If you believe your stop89 account has been accessed by someone else, contact customer support immediately. Change your password and review your recent transaction history. Stop89 support can temporarily lock your account while an investigation takes place.

10 Your Data Rights

As a stop89 player you have the following rights in relation to the personal data held about you. To exercise any of these rights, contact the stop89 support team with your request.

Right of Access

You can request a copy of the personal data stop89 holds on your account at any time. Stop89 will respond to access requests within a reasonable timeframe.

Right of Rectification

If any personal data on your account is inaccurate or out of date, you have the right to request a correction. Contact support with the details you need updated.

Right to Deletion

You can request deletion of your account and personal data. Note that legally mandated retention obligations may mean certain records are kept for a minimum statutory period.

Right to Restrict Processing

In certain circumstances you can request that stop89 restricts how your data is processed — for example, while a dispute about its accuracy is being resolved.

Right to Portability

You can request that stop89 provides your personal data in a structured, machine-readable format where technically feasible, allowing you to transfer it if needed.

Right to Object to Marketing

You can object to the processing of your data for direct marketing purposes at any time through your account notification settings — no justification required.

11 Children and Minors

Stop89 is strictly an adults-only platform. No person under the age of 18 is permitted to register, deposit or play on the platform under any circumstances. Stop89 does not knowingly collect personal data from anyone under 18.

If a parent or guardian believes that a minor has registered on stop89, they should contact support immediately. If stop89 discovers that personal data has been collected from a minor, the account will be closed, all associated data deleted and any deposited funds returned to the funding source.

Stop89 encourages parents to use parental control software and to discuss responsible internet use with children and young people in their households, particularly regarding online gambling and age-restricted platforms.

12 Updates to This Privacy Policy

Stop89 reserves the right to update this Privacy Policy at any time to reflect changes in how the platform operates, updates to applicable data protection requirements or improvements in our privacy practices. When material changes are made, registered players will be notified via email or in-platform notification.

The updated policy will be published on this page with a revised "Last updated" date at the top. We encourage you to review this page periodically so you stay informed about how your data is handled. Continued use of the stop89 platform after a policy update has been communicated constitutes acceptance of the revised version.

Current Version This Privacy Policy was last updated in January 2026. It replaces all previous versions of the stop89 Privacy Policy.

13 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how stop89 handles your personal data, please get in touch with the customer support team. You can reach support 24/7 through the in-platform live chat or by email at [email protected].

When submitting a data rights request, please include your registered account name and email address so the support team can locate your account and handle your request efficiently. Stop89 will acknowledge all data rights requests and aim to respond substantively within a reasonable period.

For general questions about the platform, the FAQ page covers the most commonly asked questions from Pakistani players, including questions about deposits, withdrawals, bonuses and responsible gaming tools.

Your Privacy Is Covered — Now Enjoy the Platform

Register your stop89 account in minutes. Deposit in PKR via JazzCash or Easypaisa and start playing — casino games, live dealer, cricket betting and more, all from one account.